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  1. Home
  2. The Center for Business Development and Community Outreach
  3. Career and Professional Development

Supervision Essentials Certificate Program

A leadership competency series for new and upcoming supervisors.

Supervision Essentials is a comprehensive non-credit certificate program geared to new and upcoming supervisors who want to keep their knowledge and skills consistent with-or a step ahead of the demands of the workplace. The program focuses on developing practical skills in key areas related to successfully supervising and leading today's employees. It provides an excellent opportunity for new supervisors and those looking to move into supervisory positions to move beyond the basics to a more advanced understanding of supervisory skills and competencies. The flexibility of the program allows customization by selecting from areas that are more relevant to your work environment.

Participants in the Supervision Essentials Certificate Program will learn:

  • Fundamental concepts of supervising with confidence
  • How to build working relationships that get results
  • How to communicate effectively with employees
  • Manage time and priorities more efficiently
  • Inspire better performance from employees
  • How to solve conflicts with poise and control

Courses in the Supervision Essentials Certificate Program:

  • Meeting Supervisory Responsibilities
  • Setting the Stage for Excellent Performance
  • Managing Time and Priorities
  • Interviewing and Selecting Employees
  • Coaching Across the Generations
  • Communicating Effectively
  • Clarifying Expectations and Observing Performance
  • Solving Problems
  • Developing Employee Skills
  • E-Leadership
  • Building Working Relationships
  • Coaching and Providing Feedback
  • Resolving Conflicts
  • Developing a Team
  • Emotional Intelligence and Work Relationships
  • Leading Others
  • Dealing with Challenging Performance Situations
  • Supervising Projects
  • Building a Positvie Work Climate
  • Employee Engagement

Check out our Supervisory Workshop schedule for available courses. 

The Center's Programs and Training Options

  • Course Offerings at the Center for Business Development
  • About Community Outreach and Development

    • Diversity Circles
    • Entrepreneur and Small Business Development
    • Family Business Alliance
  • Career and Professional Development

    • AutoCAD Training
    • Fundamentals of Cybersecurity
    • Introduction to Revit 3D Modeling Software 
    • Introduction to Teaching English to English Language Learners
    • Professional Development for Educators
    • Spanish in the Workplace
    • Supervision Essentials Certificate Program
    • Workshops and Seminars
  • Certificate Programs

    • Enterprise Resource Planning (ERP) with Systems, Applications, and Products (SAP)
    • Financial Accounting Certificate
    • Integrated Digital Marketing
    • Introduction to Business Management Certificate
    • Introduction to Corporate Communication Certificate
    • Nursing Management Certificate
    • Supply Chain Management Certificate
    • Teaching Writing and Literacy Certificate
  • Corporate Training

    • Customized Training Programs
    • Functional Manager Program
    • Leadership Development Series
    • Organization-Wide Training Program
  • Industry Focused Courses and Credentials

    • APICS/ASCM Certification Prep Programs
    • Certified Recovery Specialist Program
    • Human Resources Management (SHRM)
    • Real Estate Classes
  • Youth Programs

See Also

  • The Center for Business Development and Community Outreach
  • The Launchbox
  • Family Business Alliance

Contact Us

Jo Ann Durdan

Education Program Assistant for The Center for Business Development and Community Outreach

570-963-2600

Email: [email protected]

Penn State Scranton

120 Ridge View Drive
Dunmore, PA 18512
570-963-2500
Map of Pennsylvania showing Penn State's 24 locations with Penn State Worthington Scranton highlighted.

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