Supervision Essentials Certificate Program

A leadership competency series for new and upcoming supervisors.

Supervision Essentials is a comprehensive non-credit certificate program geared to new and upcoming supervisors who want to keep their knowledge and skills consistent with-or a step ahead of the demands of the workplace. The program focuses on developing practical skills in key areas related to successfully supervising and leading today's employees. It provides an excellent opportunity for new supervisors and those looking to move into supervisory positions to move beyond the basics to a more advanced understanding of supervisory skills and competencies. The flexibility of the program allows customization by selecting from areas that are more relevant to your work environment.

Participants in the Supervision Essentials Certificate Program will learn:

Fundamental concepts of supervising with confidence
How to build working relationships that get results
How to communicate effectively with employees
Manage time and priorities more efficiently
Inspire better performance from employees
How to solve conflicts with poise and control

Courses in the Supervision Essentials Certificate Program:

Meeting Supervisory Responsibilities
Setting the Stage for Excellent Performance
Managing Time and Priorities
Interviewing and Selecting Employees
Coaching Across the Generations
Communicating Effectively
Clarifying Expectations and Observing Performance
Solving Problems
Developing Employee Skills
E-Leadership

Building Working Relationships
Coaching and Providing Feedback
Resolving Conflicts
Developing a Team
Emotional Intelligence and Work Relationships
Leading Others
Dealing with Challenging Performance Situations
Supervising Projects
Building a Positvie Work Climate
Employee Engagement

Check out our Supervisory Workshop schedule for available courses.

Supervision Essentials Certificate Program